HOW DO I....
OBTAIN A REPEAT PRESCRIPTION?
Patients on continuing courses of treatment will be given a repeat prescription computer sheet. 48 hours' notice is needed (except in exceptional circumstances) to prepare the prescription.
If you usually use the Rhoose or St Athan surgeries, please speak to the receptionist there.
HOW DO I....
OBTAIN A SICKNESS CERTIFICATE?
If you are unable to work due to illness, your employer may require sickness certification. For the first week of absence you may provide a self-certificate (SC2) obtained from your local benefits agency or employer.
You are not normally required to provide a medical certificate from your doctor unless your absence is for more than one week. However, if your employer insists on a medical certificate for an absence of less than
one week, a private certificate may be issued at the doctor's discretion. A fee will be payable for this service.
HOW DO I....
SEEK MEDICAL ADVICE?
Often problems can be dealt with by telephone. The receptionist may take your telephone number and ask an appropriately qualified person to ring you back.
NHS Direct is a free medical telephone advice service. It is available 24 hours a day every day of the year and should be used whenever you have a concern about your health or a health-related matter but are unsure what
action to take.
Telephone: 0845 4647 or visit: www.nhsdirect.nhs.uk
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